Adobe software saggart

Forum|Forum|1 day ago
September 22, 2026
5 replies
41 views

Money was deducted from my bank account by Adobe software saggart. I don't know what it's for. I want to cancel it, but I don't have an Adobe account, or maybe I do but I don't know. What can I do?

kglad

Community Expert

also, try using https://helpx.adobe.com/manage-account/kb/unknown-charge-on-bill.html to see if there’s an account your recognize that’s being charged.

R

Radiant_Euphoria3676Author

Participant

It's quite confusing with the payment process. I have a bank account in Thailand, but when the payment is deducted, my bank account converts the currency from Thai Baht to TWD (Taiwanese Dollars) on my travel card, and then the money is deducted from my travel card.

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Radiant_Euphoria3676Author

Participant

I tried filling out the form, but I still can't identify which Adobe account deducted money from my account. Can you check that for me?

AkanshaAshra

Community Manager

Hi @Radiant_Euphoria3676

I understand this can be a bit confusing. After checking, I’m unable to find any active subscription associated with the email address used to post this query.

It’s possible that the subscription is linked to a different Adobe account. Please submit your query from the email address that may be associated with the subscription, and we’ll be happy to take another look and guide you further.

Thanks, and we look forward to helping you get this sorted out.

^Akansha

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