Adobe still charges me [Topic edited by moderator for clarity.]

Question

I stopped my subscription a couple of months ago.  I logged-in today and noticed that Adobe hadn't suspended my subscription and continued to draw money from my account. 
 
[Edited for clarity and translators]

Manan Joshi · Accepted Answer

Did you get a confirmation email on cancellation of your plan? Contact support for help on this matter and they will help you out. To contact support, login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

Test Screen Name · Answer

Be aware that1. Uninstalling does not stop the subscription.2. If you call Adobe to cancel, and they offer some free months, you have NOT cancelled, because the subscription restarts after the free months.

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