Adobe stock cancellation
Hi guys,
so basically I was on the free trial Adobe stock plan, and a paid Creative Cloud plan with all the apps. Then I came across this plan that has all the Creative Cloud apps + Adobe Stock. So I went ahead and switched to that one, and was going to cancel the free trial Adobe Stock plan before the trial ends. But I think due to time difference it actually started the actual subscription. But that's okay because I believe we get full refund in the first 14 days of the subscription when we cancel. So this is not about money.
When I tried to cancel my Adobe Stock plan, it said I would give up 20 unused asset. That confuses me because it should only be 10? The only reason I can think of is both of my stock assets from both plans would be gone. But that shouldn't be because I specifically went to the Adobe Stock plan, and use the "change/cancel my plan" option for that plan only.
Have anyone run into this issue before? I will try to contact the staff too but seems they don't work on the weekends.
Thanks a lot.
