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LeBrDud
Participant
June 23, 2026
Question

Adobe Stock without asking for it

  • June 23, 2026
  • 1 reply
  • 0 views

I have the following situation:

I had trial subscriptions Creative Cloud, and apparantly also Adobe Stock. Before my Creative Cloud subscription renewed, I received a notification and chose to continue it. For Adobe Stock, however, there was no notification and no reminder email.

Now Adobe is gradually charging me around €400. I can barely afford Creative Cloud right now. I definitely cannot afford Adobe Stock. I do not even need this service.

I understand that Adobe wants to make as much money as possible, but pushing customers into subscriptions like this is not acceptable. I am a student, and I have a payment method linked to an account that currently has no money in it. The 14-day cancellation period has already passed, but there has to be a way to cancel this Adobe Stock subscription without paying a cancellation fee.

Under normal circumstances, this would be a different situation. But I went through my emails again, and I honestly cannot describe it any other way than saying that I was tricked into this subscription.

    1 reply

    kglad
    Community Expert
    Community Expert
    June 23, 2026

    change your plan to one that does not include stock, https://helpx.adobe.com/manage-account/using/change-plan.html