Skip to main content
Participant
May 22, 2023
Answered

ADOBE STORE 404 PAGE NOT FOUND

  • May 22, 2023
  • 2 replies
  • 10487 views

Hi i was trying to go into adobe store website, to check my invoice for adobe subscription plan. 

but it seems theres something wrong with the webpage, as i got redirected to a page stating 404 page not found, been trying multiple times and it still the same. i tried logging in with different devices is the same as well. 

 

Please see photos below for your reference.

 

 

 

 

Correct answer kglad

https://creative.adobe.com/plans

 

==============================================

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

 

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

 

<moved from using the community>

2 replies

Participating Frequently
July 4, 2023

I have the same problem, I can't log in to see my invoices and I can't see the serial number of the product or use or manage the plan

kglad
Community Expert
Community Expert
July 4, 2023

to check, you have to use the same adobe id you used to buy or register your product.

Participating Frequently
July 4, 2023

yes, i have the same id

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
May 22, 2023

https://creative.adobe.com/plans

 

==============================================

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

 

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

 

<moved from using the community>