ADOBE subscription

hi i have a problem with ADOBE subscription. The price of using Cloud is now -40% in the ADOBE price list, but my billing account is fully 100% last year's price. I have already written to support ADOBE here this site. Someone from ADOBE promised me that the option price is -40% and even 2 months. BUT ... My ADOBE account is still looking for the full price , like last year. - support in the Czech Republic does not work. - I using for my reference only to help line ADOBE Int. - What can I do now?