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Participant
July 20, 2026
Question

Adobe taking 2 payments per month?

  • July 20, 2026
  • 2 replies
  • 30 views

Since I replaced my PC in April this year Adobe has been taking £21.98 in addition to to my normal £14.99.

I have spent over a month now trying to find some way of contacting customer service with no luck.

can any help?

 

    2 replies

    kglad
    Community Expert
    Community Expert
    July 20, 2026

    do you have acrobat and ai for acrobat subscriptions?

     

    check https://account.adobe.com

     

    does it show two subscriptions?

    Participant
    July 20, 2026

    Apparently I am being charged £14.99 for Photography plan 20GB and £21.99 for Photoshop 100 Gb.

    kglad
    Community Expert
    Community Expert
    July 20, 2026
    davescm
    Community Expert
    Community Expert
    July 20, 2026

    Please raise this in https://community.adobe.com/account-payment-plan-4

    Don’t reply to Private Messages asking for account details or post such info in this public forum.

    Dave