adobe won't let me pay

Question

I’m trying to buy the creative cloud pro plan but it just wont let me pay,
on the pay screen it will keep saying theres something wrong with my paying even tho it works fine or everything else, I tried incognito, a different browser, 2 different cards everytime still the same issue, it pretends I put the wrong info on all filling boxes.
searched up online and couldn’t find a solution

for a bit more context this is not the first time I’m getting the plan, I had before like 8 years ago but my mom payied, now I’m the one trying to pay

liam yoshimura · Accepted Answer

thank you for answering, turns out, one card was debit and not credit, and the other was getting blocke by the bank for suspition

OOzkal · Answer

i have the same problem. I have tried two different cards one being a mastercard, then twovirtual cards, but every time Adobe says ‘it cannot process the payment and talk to the bank’. There’s no problem with the cards or the bank at all. Using a product shouldn’t be this difficult!

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