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November 11, 2022
Answered

Adobe won't let me use software I paid for

  • November 11, 2022
  • 1 reply
  • 264 views

I have paid for a subscription to InDesign 2022 and it is paid up to Nov 26 but Adobe won't let me use the product. It keeps demanding I pay again and if I refuse it shuts down. This is a disaster. I can't complete a client job because Adobe won't deliver what I paid for. 

I am running on Windows 10 

I open the program. It displays a window asking me to trial for 7 days or buy. If I select Trial, it shuts down. If I try to bypass, it shuts down. 

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1 reply

Ged_Traynor
Community Expert
Ged_TraynorCommunity ExpertCorrect answer
Community Expert
November 11, 2022