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Participant
October 9, 2024
Question

AdobeSaggart Du ATP

  • October 9, 2024
  • 2 replies
  • 248 views

Hello 

Please help me with this , AdobeSaggart Du ATP deducted 29.9 USD in my bank account dated 09 OCT , 2024 as I already cancelled all my subcription,, How I can I file refund on this?

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2 replies

kglad
Community Expert
Community Expert
October 9, 2024

that doesn't even look like an adobe charge.  let us know what support says.

jane-e
Community Expert
Community Expert
October 9, 2024

@adi_9073 

 

Did you cancel within the 7-day free trial? Or did you cancel a plan with an annual commitment?

 

Only Adobe Customer Care can assist with billing. Volunteers cannot see your account. Try the link to auto-open the Chat:
https://helpx.adobe.com/contact.html?rghtup=autoOpen  
Type "agent"

If your browser blocks the Chat window, try the troubleshooting tips here:
https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703  

You can also send a post through X (formerly Twitter) to @AdobeCare.

Do not reply to PMs, which are likely to be scammers.

 

Jane