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Participant
August 8, 2025
Question

Adobi is criminal

  • August 8, 2025
  • 1 reply
  • 68 views

Hlep me plzz adobi using my all money there charges me 200 riyal in just 2 days and I don't activitie any plan so I connect hime and there say wee will see after saying thet there charge 100 riyal more and now no Ripley from adobi hlep me plzz somebody 

1 reply

kglad
Community Expert
Community Expert
August 8, 2025

1. did you start a trial or subscription?  if so, cancel it - make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html



and for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.



if you're unable to follow the steps described, check for a payment problem. all payment problems must be resolved before cancellation is enabled, https://helpx.adobe.com/manage-account/kb/fix-failed-missed-payment.html

 

2. if you have not starting using an adobe apps, https://helpx.adobe.com/manage-account/kb/unknown-charge-on-bill.html

 

3. if you still don't recognize how you could have started getting charged, report fraud to your credit card issuer.