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wasupolultron
Participant
May 23, 2026
Answered

After I cancelled the plan today, I was told I will get a refund within 5 business days. is it true or have other conditions??

  • May 23, 2026
  • 2 replies
  • 14 views

After I cancelled the plan today, I was told I will get a refund within 5 business days. is it true or have other conditions?

 

I just cancelled the plan today, I just wanna confirm that I will get a refund or not. You can check my account with my email to see my transaction and my action about cancel plan earlier. Please answer me😖

    Correct answer kanikas28368183

    Hi wasupolultron,

    I understand how concerning it can be to wait for a refund.

    I can see that the refund was processed on 23 May. It usually takes 7–10 business days to reflect in your account, depending on your bank’s processing time.

    If you need any other information or help with something else, please feel free to let me know. We’re happy to assist.

     

    Thanks 

    Kanika Sehgal 

    2 replies

    kanikas28368183
    Community Manager
    kanikas28368183Community ManagerCorrect answer
    Community Manager
    May 25, 2026

    Hi wasupolultron,

    I understand how concerning it can be to wait for a refund.

    I can see that the refund was processed on 23 May. It usually takes 7–10 business days to reflect in your account, depending on your bank’s processing time.

    If you need any other information or help with something else, please feel free to let me know. We’re happy to assist.

     

    Thanks 

    Kanika Sehgal 

    kglad
    Community Expert
    Community Expert
    May 23, 2026

    refunds can tak up to 14 days to complete (esp in non-usa countries).

     

    meanwhile, check your account to make sure it shows what you expect, https://account.adobe.com