AI Assistant subscription scam

Question

This is by far the most infuriating thing I have ever seen from Adobe and I’m pretty certain there will be a class action suit about this at some point. I needed Acrobat Pro to sign a legal form and did a trial for it. Within a day, I cancelled everything related to that and moved on with my day.

So why, three months later am I getting pegged for an AI Assistant subscription? I specifically DID NOT sign up for so yall must have had that hidden somewhere. Doing research online, others all across the internet have witnessed the same thing. This is unbelievably shady.

Jeff_A_Wright · Answer

Thank you for posting about your concerns, Jayvir.

I apologize for any confusion you encountered during sign-up, and I am gratified that you were able to contact us successfully to request a refund.

Please don't hesitate to use the steps listed at https://adobe.ly/4vFNpnw if you have any additional feedback or concerns about support case ADB-46268170-F5X8.

For more information about the cancellation and refund process, Javir, see https://adobe.ly/44Ei6OU. Any refunds issued take up to 14 days.

Please update this public discussion thread if you have any additional questions, Jayvir. ^JW

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.