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Participant
November 15, 2024
Answered

Alguien sabe por qué no puedo agregar ningún método de pago?

Quiero obtener la licencia para estudiante, pero no me permite agregar ninguna dforma de pago. Alguien ha podido encontrar solución a esta cuestión? Todo, tarjetas, página de Adobe y ubicación son del mismo país

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kglad
kgladCorrect answer
Community Expert
November 15, 2024

you can try adobe support, but some countries are problematic. there are 2 ways to contact adobe support; chat and twitter (now x):

chat:
if you have or want to purchase a subscription, use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
November 15, 2024

you can try adobe support, but some countries are problematic. there are 2 ways to contact adobe support; chat and twitter (now x):

chat:
if you have or want to purchase a subscription, use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

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