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Movi_pedro
Participant
May 18, 2026
Answered

Alterei os dados de pagamento e insri um novo numero fiscal da empresa. Quando recebi a nova fatura, estava com o numero fiscal antigo, agora não sei como alterar ou pedir alteração.

Alterei os dados de pagamento e insri um novo numero fiscal da empresa. Quando recebi a nova fatura, estava com o numero fiscal antigo, agora não sei como alterar ou pedir alteração.
No novo metodo de pagamento aparece o número fiscal correto que pretendo nas faturas, no entanto na fatura nova aparece o numero fiscal antigo.

    kanikas28368183
    kanikas28368183Correct answer
    Community Manager
    May 18, 2026

    Hi Movi_pedro,

    I understand how frustrating this can be, especially after you’ve already updated the tax number. Since it’s still showing the same details, the next best step is to reach out to the support team so they can look into this more closely for you.

    You can contact them using this link: https://adobe.ly/4dt09GX

    Hope this gets resolved quickly for you.


    ^KS

    2 replies

    kanikas28368183
    Community Manager
    kanikas28368183Community ManagerCorrect answer
    Community Manager
    May 18, 2026

    Hi Movi_pedro,

    I understand how frustrating this can be, especially after you’ve already updated the tax number. Since it’s still showing the same details, the next best step is to reach out to the support team so they can look into this more closely for you.

    You can contact them using this link: https://adobe.ly/4dt09GX

    Hope this gets resolved quickly for you.


    ^KS

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    Movi_pedro
    Participant
    May 18, 2026

    Thank you!

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