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Participant
November 14, 2017
Answered

Alternate Payment Method for "INDIA" ?

  • November 14, 2017
  • 7 replies
  • 13344 views

I am an India-based common man. P.S. I'm not anyone working in the Hollywoods ! I'm just a common man from Kolkata India, who inspite of having very easily available "pirated softwares" chose to "buy" Adobe product for Individual Freelancing works. And Again P.S. My turnover isn't in Millions Pls ! Still I prefer to "Buy" adobe instead of getting any pirated copies. Never knew I would never actually be able to buy anything from Adobe !

Now coming to my issue. I don't have a Credit Card (As I said my turnover isn't very great, I'm just a commoner). I do have a Paypal account with which I make foreign payments / purchases. But Here in Adobe you guys don't allow Indians to use anything other than "CREDIT CARD" ! ~Looks Like Adobe don't want everyone to buy Adobe products.

I've literally talked to over a dozen of Customer Care executives over the "CHAT" in Adobe site as well as "CALL" and also in Facebook Page, but to no proper use ! I'm now completely Pissed off with Adobe. My worst experience ever. I just planned to have my freelancing career started apart from the studios that I work in, and I'm having to face so much trouble just to "purchase" something which I am getting readily served for free on the other hand.

I don't know what Adobe is upto with its marketting / sales initiatives. But it's my request or concern as you may say, I really feel you guys should add some alternate methods for Indians. Here in India not everyone has a Credit Card. But some people like me wants to go for genuine products for even there small and tiny business. I know you guys won't be able to help me, and I will never be able to subscribe to Adobe CC, but anyways hope this helps someone like me someday in future.

Correct answer kglad

hi,

you may be able to subscribe via an authorized reseller, Adobe Partner Connection Portal

7 replies

Participant
August 18, 2025

They do not accept UPI or Gpay or RuPay Global Debit Card. How they want to sell in India then ? At least Gpay is the best option for Indian Buyers. Could not buy the products due to limitations of payment method. Sorry, please update your payment methods. Visa/Mastercard is outdated and we don't use it.

kglad
Community Expert
Community Expert
August 19, 2025
Participant
July 30, 2025

Same thing happening with me. These people are not worth it. Use alternative softwares. 

Participant
June 9, 2024

It's crayz, it's been 7 years and adobe still hasn't improved their payment modes. At least add UPI.

 

kglad
Community Expert
Community Expert
June 9, 2024
Participant
August 8, 2024

Yes, in india credit card is not the method here only UPI and debit card methods are popular, please give us a chance to learn Adobe Photoshop 

Participant
June 8, 2023

same happens with me..probably every Indian who wants to subscribe Adobe does face this issue.!

kglad
Community Expert
Community Expert
June 8, 2023
Participant
June 14, 2022

I am facing the same problem they tell you your goverment and back does not allow, I say adobe has to add other payment gatewats for indians, I was a exsisting user now, I am no where, dont know what to do looking for someones credit card which someone in india does not give out that easily. Kindly Bring A NEW PAYMENT METHORD. FOR INDIANS. 

 

THANKYOU ADOBE  !!!!

Participant
September 21, 2021

Facing same problem, If people chose to buy your products at least improve your payment system

Nancy OShea
Community Expert
Community Expert
September 21, 2021

International trade agreements are complicated.  There may be government restrictions that prevent Adobe from trading directly with your country.  Using an authorized reseller in your region may be your only option.

Adobe Partner Connection Portal

 

Nancy O'Shea— Product User & Community Expert
Participant
November 23, 2023

This is nonsense. I have the same issue. ALL major companies and web sites allow debit card payments. You are beeing stubborn in not changing. You are doing a dis-service to the otherwise great software engineers and products in Adobe. Really useless type of replies.

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
November 15, 2017

hi,

you may be able to subscribe via an authorized reseller, Adobe Partner Connection Portal