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Participant
December 14, 2024
Question

Am I able to Change my Refund Billing?

  • December 14, 2024
  • 1 reply
  • 124 views

I have recently changed my plan from a photography plan to the all apps package, and as I have researched, I found that my Refund would be sent to the billing information I used to register with the account, but I have not been using that card for a long time. Am I able to change the refund billing destination to my other billing address?

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1 reply

kglad
Community Expert
Community Expert
December 16, 2024

your current billing address is used.  you can change it but you can't list one for billing and one for a pending refund.

Jeffrey_A_Wright
Legend
December 16, 2024

Joel, thanks for contacting our support team about your question. Please use https://adobe.ly/4ghfeM2 if you need to make any updates to your recent support case. ^JW