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Participant
November 29, 2020
Answered

Am I on the student plan?

  • November 29, 2020
  • 2 replies
  • 567 views

Hello,

I just changed to the student plan (all CC apps), as I didn't know it existed. After changing from my old plan (photo plan only) to the new, I pre-paid accordingly for 1 year. However, when I look at the next year's amount, it seems a lot more than what I paid today and resembles the price for the normal plan. How do I know if I'm on the student plan or not? I don't want to be deducted all of a sudden next year, so I want to be certain.

 

Thank you beforehand.

 

Best regards,

Sharu

This topic has been closed for replies.

2 replies

John T Smith
Community Expert
John T SmithCommunity ExpertCorrect answer
Community Expert
November 29, 2020
kglad
Community Expert
Community Expert
November 29, 2020

check your account to verify your subscription is what you expect and to verify your adobe id, https://accounts.adobe.com

Sharu95Author
Participant
November 29, 2020

Hi,

 

Thanks for the reply.

 

I've checked that the plan and the subscription is what I expect. It is just the price that was deducted today and the price that will be deducted next year which do not match (I paid the student price today, but the price next year does not have the student price, so I'm confused).

kglad
Community Expert
Community Expert
November 29, 2020

the 1st year price is an intro price.  check the @John T Smith message for details.