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Kojonyameke
Participant
August 2, 2026
Question

An account of 269.99 has been deducted from my account and I need it back, peacefully

  • August 2, 2026
  • 3 replies
  • 20 views

AB08238000812CAE was the billing invoice, I canceled my tries before today, but they took an account of 269.99 from my account onware I need the money to be refunded 

    3 replies

    Nancy OShea
    Community Expert
    Community Expert
    August 2, 2026

    If you cancelled within the 14-day grace period, your refund is automatically sent back to your account in about 12-14 days.

     

     

    Nancy O'Shea— Product User & Community Expert
    John T Smith
    Community Expert
    Community Expert
    August 2, 2026

    A refund takes up to 14 days and is automatic if you cancel in no more than 14 days of a trial
    After 14 days a trial becomes a subscription and there is no refund when you cancel
     

    kglad
    Community Expert
    Community Expert
    August 2, 2026

    check your account, https://account.adobe.com 

     

    does it show any subscriptions?