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Austin Hammock
Austin Hammock
Participant
December 5, 2019
Answered

Annual All-Apps subscription Cyber Deal

  • December 5, 2019
  • 2 replies
  • 496 views

Hello!  This is my first post, so sorry if it's not in the right category or whatever...

_________________________________

So, I have one month left in my All-Apps subscription.  Obviously, I don't want to pay the ridiculous $650 in January, when there's a "deal" (still overpriced) going on right now that I JUST noticed, and it ends today.  Since I'm still subscribed, I'm not eligeble for this offer.

 

My questions are:

  • Will it be as simple as canceling my current subscription, or will that be a long dragged out process that will take longer than a day to go through?
  • If this is a quick process, and I'm then able to grab the cyber deal, will I also be credited for the remaining month on this subscription, or will that just get eaten up by the hungry Cloud?

 

Please let me know ASAP, as this is the last day of the deal!

Thank you!

Edit:  Oh... Apparently this isn't my first post.  It's just been years.  lol

This topic has been closed for replies.
Correct answer Nancy OShea

Since you already have an All Apps plan:

  1. you don't qualify for the Cyber-discount.  It's for new customers only. 
  2. cancelling early will incur a penalty fee -- 50% of remaining months.

Sorry but this offer is not for you.

 

 

 

2 replies

Nancy OShea
Community Expert
Nancy OSheaCommunity ExpertCorrect answer
Community Expert
December 5, 2019

Since you already have an All Apps plan:

  1. you don't qualify for the Cyber-discount.  It's for new customers only. 
  2. cancelling early will incur a penalty fee -- 50% of remaining months.

Sorry but this offer is not for you.

 

 

 

Nancy O'Shea— Product User & Community Expert
Austin Hammock
Austin HammockAuthor
Participant
December 5, 2019

Thanks for the clarification. 

T
Test Screen Name
Legend
December 5, 2019

It’s an offer for NEW users, not the likes of us, so Adobe could choose to refuse it to you whatever clever strategy you try. If you are determined to try, be aware there may be an early cancellation fee (quite the opposite of getting a credit), and you can expect to lose everything you stored in the cloud. 

    Austin Hammock
    Austin HammockAuthor
    Participant
    December 5, 2019

    Well, that's a bummer.   Guess I'll just continue my current subscription.  

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