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Participating Frequently
March 7, 2025
Question

annual plan cancellation and refund

  • March 7, 2025
  • 14 replies
  • 636 views

Hello,
On March 3, 2025, my credit card was automatically charged an annual fee, I requested a cancellation because I will no longer use it.
However, it has been 5 days and the card has not been refunded.
How long does this period last?

14 replies

Peru Bob
Community Expert
Community Expert
March 7, 2025

It can take up to 10-14 business days for the refund to be reflected in your account.

kglad
Community Expert
Community Expert
March 7, 2025

@YusufDuzenli 

 

check your account and email to confirm you successfully cancelled, https://account.adobe.com

 

what date did you start your subscription?

 

what date is shown for your cancellation?

Participating Frequently
March 8, 2025

cancellation email arrived
let's wait a bit and see when the payment will arrive

kglad
Community Expert
Community Expert
March 8, 2025

does your account show a refund is pending?