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Participating Frequently
March 7, 2025
Question

annual plan cancellation and refund

  • March 7, 2025
  • 2 replies
  • 634 views

Hello,
On March 3, 2025, my credit card was automatically charged an annual fee, I requested a cancellation because I will no longer use it.
However, it has been 5 days and the card has not been refunded.
How long does this period last?

2 replies

Peru Bob
Community Expert
Community Expert
March 7, 2025

It can take up to 10-14 business days for the refund to be reflected in your account.

kglad
Community Expert
Community Expert
March 7, 2025

@YusufDuzenli 

 

check your account and email to confirm you successfully cancelled, https://account.adobe.com

 

what date did you start your subscription?

 

what date is shown for your cancellation?

Participating Frequently
March 8, 2025

cancellation email arrived
let's wait a bit and see when the payment will arrive

kglad
Community Expert
Community Expert
March 8, 2025

does your account show a refund is pending?