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T
thomas_0741
Participant
August 27, 2025
Pregunta

Annual subscription renew - can't cancel it without paying 100$

  • August 27, 2025
  • 1 respuesta
  • 377 visualizaciones

Hi everyone,

I would like to know how can I do to cancel my annual renew without paying 100$ for cancelling this one.

If the support can help me it would be a pleasure.

Thanks.

1 respuesta

Jeffrey_A_Wright
Community Manager
Jeffrey_A_WrightCommunity Manager
Community Manager
August 27, 2025

Thomas, thanks for posting about your subscription commitments to this public discussion forum. I see that your subscription just renewed. When you complete the self-cancel process listed at https://adobe.ly/41n8maz, are you then charged a fee, Thomas?

 

For more information on the cancellation process see https://adobe.ly/4n1FmNP. ^JW

T
thomas_0741Autor
Participant
August 27, 2025

Thanks for your fast answer, here is a screenshot of how many I have to pay to cancel the subscription.

Jeffrey_A_Wright
Community Manager
Jeffrey_A_WrightCommunity Manager
Community Manager
August 27, 2025

Thanks, Thomas. I don't know if the fee can be waived or not. Please click on https://adobe.ly/45VB9Vd to speak with a member of our team who can evaluate your specific circumstances. ^JW

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