Annulation date anniversaire

Hello there,

Auto renewal happens as per the subscription term. Please check this article to know how to manage auto renewal: https://helpx.adobe.com/manage-account/using/manage-auto-renewal-settings.html

Let us know if you have any questions.

Regards,

Shivangi

it ends 1 month after your 12th payment. ie, cancel after your 12th payment is received by adobe.

In such a case contact Adobe support they will help you out. To contact support follow the instructions given below
1. Go to https://helpx.adobe.com/contact.html?rghtup=autoOpen
2. Wait a bit on the page that opens up, it should automatically open a chat popup. If that does not happen then look for a call out/chat icon at the bottom right, click over it and the chat popup should open
3. In order to talk to a human type "AGENT" in the chat box
4. If you are not able to get to the chat window, then disable your adblockers, firewall, enable cookies/scripts on your browser. If it still fails then change your browser/machine/network.

P.S. Be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan