Annullare abbonamento dopo i 14 giorni

Question

Salve, Purtroppo ho dimenticato di annullare l'abbonamento entro il mese di prova in quanto ero in ferie, sono passati poco più di 14 giorni, Me ne sono accorta solo ora andando a controllare le email, capisco che da contratto dovrei pagare la penale o tenere l'abbonamento, Ma dato che non ho mai usato le risorse e sono passati solo pochi giorni in più, Sarebbe possibile ottenere un rimborso totale o comunque non pagare la penale?

John T Smith · Answer

This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html for chat or https://helpx.adobe.com/contact/phone.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded