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Participant
November 17, 2022
Question

Annullare piano

  • November 17, 2022
  • 2 replies
  • 578 views

Voglio annullare il piano,  ma ogni volta mi dice di modificare il metodo di pagamento. Quando lo faccio poi non mi fa annullare.

Dovete procedere immediatamente all'annullamento del mio pianoforte.

Attendo risposta.

Grazie

Ileana Lentini 

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2 replies

Community Expert
November 17, 2022

Please contact support, they will sort this out. To contact support follow the instructions given below
1. Go to https://helpx.adobe.com/contact.html?rghtup=autoOpen
2. Wait a bit on the page that opens up, it should automatically open a chat popup. If that does not happen then look for a call out/chat icon at the bottom right, click over it and the chat popup should open
3. In order to talk to a human type "AGENT" in the chat box
4. If you are not able to get to the chat window, then disable your adblockers, firewall, enable cookies/scripts on your browser. If it still fails then change your browser/machine/network.

P.S. Be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

-Manan
JR Boulay
Community Expert
Community Expert
November 17, 2022

MOVED TO THE ACCOUNT, PAYMENT, & PLAN DISCUSSIONS

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