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sharonm27007470
sharonm27007470
Participant
April 5, 2020
Question

Any discounts for Canadians during Covid-19?

  • April 5, 2020
  • 1 reply
  • 237 views

I have been an Adobe user since 1990. The cost for Canadians to have a cloud subscription is now around $85.00+ per month. Does Adobe have any plans to give discounts over the short term as workloads come down and cost for Canadians keeps going up. I am now considering using Old adobe software from CD Rom and looking for free alternatives. What can I do? Am I eligible for some kind of price break during this Covid-19 crisis? If not I am afraid I will have to cut my subscription and look for alternatives. 

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1 reply

John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
April 5, 2020

If you already have a subscription that is coming to its end and you try to cancel it, Adobe will offer you two free months to stay a customer. This has nothing to do with COVID-19, and you must be a subscriber for it to be offered.

    sharonm27007470
    sharonm27007470Author
    Participant
    April 5, 2020

    Thank you. I believe that my subscription is in fact ending this month as I believe my renewal is May. Thank you. 

    Just Shoot Me
    Just Shoot Me
    Legend
    April 5, 2020

    The Auto Renewal happens ON the Day you first signed up for the Subscription. It is Not a Month but the Exact Day, Date, you signed up.

     

    That can be found on your Adobe Account page, Manage your Account.

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