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Participant
June 27, 2023
Answered

Apparently I can´t recall with what account signed for a plan. Impossible to move to support

  • June 27, 2023
  • 1 reply
  • 135 views

Hi,

It seems impossible to contact your customer support without an active plan. I have an active plan, and either I am confusing the account or I can´t find it (yet is been paid monthly).

I need assistance to find the plan or recover the missing account. How can I contact support directly? Stuck on the bot asking for an active plan which I can´t show because I´m not sure what account was used.

Thaks

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Correct answer Manan Joshi

Try sending a tweet @Adobecare

-Manan

1 reply

Manan JoshiCommunity ExpertCorrect answer
Community Expert
June 27, 2023

Try sending a tweet @Adobecare

-Manan

-Manan