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Participant
May 3, 2023
Answered

Apps in creative cloud

There  are only 4 apps in my creative cloud. In my plan there should be 45+.

I have Microsoft Pro X 64 bit. I have photoshop but no illustrator or other important apps.

What can  I do?

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John T Smith
John T SmithCorrect answer
Community Expert
May 3, 2023

Surface Pro X – Technical Specifications – Microsoft Surface

Did you actually read? This says your device is not compatible

At this time, Surface Pro X will not install 64-bit applications that have not been ported to ARM64

7 replies

John T Smith
Community Expert
John T SmithCommunity ExpertCorrect answer
Community Expert
May 3, 2023

Surface Pro X – Technical Specifications – Microsoft Surface

Did you actually read? This says your device is not compatible

At this time, Surface Pro X will not install 64-bit applications that have not been ported to ARM64

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kglad
Community Expert
Community Expert
May 3, 2023

get a computer that meets specs.

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John T Smith
Community Expert
Community Expert
May 3, 2023

Is Microsoft Pro X a device, or an operating system?

 

Either way, check the requirements for each program https://helpx.adobe.com/creative-cloud/system-requirements.html

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Participant
May 3, 2023

Is there a way to solve this problem?

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