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Aug 16, 2026 10:11 PM UTC
Answered

أريد إلغاء الاشتراك واسترداد المبلغ

لايكنني تحرير النص 

    ShivangiGupta
    ShivangiGuptaCorrect answer
    Community Manager
    Aug 17, 2026 3:16 PM UTC

    Hi @Bewitched_mindset5a7f,

    We are sorry to see you go.

    I reviewed your account info and found that you have two plans with pending dues, Adobe Acrobat Pro and AI Assistant for Acrobat since more than a month. Adobe offers full refund only if the plans are cancelled within first 14 days of purchase which makes your account ineligible for refund.
    Also, you will need to clear the pending dues so that you can proceed with cancellation.

    More details: https://adobe.ly/4g51OFe

    I hope it helps.


    ^Shivangi

    ^Shivangi

    1 reply

    ShivangiGupta
    Community Manager
    ShivangiGuptaCommunity ManagerCorrect answer
    Community Manager
    Aug 17, 2026 3:16 PM UTC

    Hi @Bewitched_mindset5a7f,

    We are sorry to see you go.

    I reviewed your account info and found that you have two plans with pending dues, Adobe Acrobat Pro and AI Assistant for Acrobat since more than a month. Adobe offers full refund only if the plans are cancelled within first 14 days of purchase which makes your account ineligible for refund.
    Also, you will need to clear the pending dues so that you can proceed with cancellation.

    More details: https://adobe.ly/4g51OFe

    I hope it helps.


    ^Shivangi

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    ^Shivangi