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Participant
November 12, 2025
Question

Assinei Adobe Acrobat so que não liberarm os recursos Premium.

  • November 12, 2025
  • 2 replies
  • 42 views

Assinei  o Adobe Acrobat  só que não liberou os recursos  Premium. Está anexado o recibo  que comprei. Mais o seguinte erro. <Removed by Moderator> login que estou no adobe.

2 replies

Jeffrey_A_Wright
Legend
November 12, 2025

Hel, thanks for posting to this public discussion forum. I am showing that your subscription through the Samsung store is active. Please contact them if you are encountering problems with your purchase. For more information, see https://adobe.ly/49QUp9N. ^JW

kglad
Community Expert
Community Expert
November 12, 2025

start here - https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

 

if that fails, proceed to these steps - https://helpx.adobe.com/enterprise/kb/resolve-trial-and-license-expired-errors.html

 

if that fails, https://helpx.adobe.com/download-install/kb/adobe-license-issues-keychain-credential-mgr.html

 

if those all fail, change your cc language.  eg, try international english

 

if that fails, change the install location