Auto-Debit Payment to the System

Good day, Adobe Customer Support!

I am kindly asking for your consideration for a refund of my subscription of your Pro version of the app. I was really sure that I cancelled my subscription right after I applied for the free trial. However, today, my Gcash was charged with the amount of ₱1,891.68. I understand that it is not easy to make a refund decision immediately but I hope to be considered as I am still a student and I can't afford to make such huge amount of purchase. The money deducted in my electronic wallet was supposed to be used for my monthly utilities and with that I was really shocked when I read the notification of the payment.

I really am hoping to be refunded as I need the money for my studies. I have no means to use such huge amount of money for a subscription.

Please help me with the refund. I can't afford to lose the amount the was automatically debited to my wallet.

Attached below is the proof of payment. Please let me know if you need more proofs and information regarding this request.  
 
Thank you for your understanding and time. I really hope to hear from you soon.  
 

Sincerely yours,

Jaylyn