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Participant
December 11, 2024
Question

Automatic subscription renewal [topic edited for clarity]

  • December 11, 2024
  • 2 replies
  • 399 views

When you sucsciption for a year you need to charge for that year ADOBE you can't continue after that with higher price and automatically charge someones credit card without warning them sending and email is not an expelenation you freeze their account so they can't loging their photoshop and you warn them there not sending spawn email and we sent you an email and charged you 3 more month without knowing it thank you for paying extra x4 what you subscripted before we got you haha explanation.

 

Are you a scam program is this first time you doing work like this or is this how you work?

 

People forget to check their account and we already have their credit card information so we charge them whatever we want until they notice.

 

Someone people even don't bother so you get your free money well earn by you.

 

Well done good job keep it like that.

This topic has been closed for replies.

2 replies

Nancy OShea
Community Expert
Community Expert
December 12, 2024

If Adobe cancelled the plan at the end of 12 months, everyone and their uncle would complain. 

Automatic renewal is what everyone agreed to when they joined.  It's all there in the TERMS.

 

How do I Cancel my Subscription?
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
===============
Subscription & Cancellation Terms:
https://www.adobe.com/legal/subscription-terms.html

 

Nancy O'Shea— Product User & Community Expert
kglad
Community Expert
Community Expert
December 11, 2024

adobe sends an email prior to renewal.  ie, check your spam folder.