Awaiting confirmation of refund upon cancellation of subscription

Forum|Forum|6 months ago
July 15, 2025
2 replies
157 views

I cancelled my subscription within 24hrs of purchase, because I realised that I didn't need it. My work has repurchased a subscrption for me. But upon receiving my confirmation of cancellation email, I did not receive any confirmation of a refund. Can someone please assist?

kglad

Community Expert

and did you receive a confirmation email for all your adobe subscriptions?

Jeffrey_A_Wright

Community Manager

Carmen, I can confirm that you have canceled your subscription successfully. Please see https://adobe.ly/4nQ7VyY for information on the cancellation process. Any refunds can take seven to 14 days to process. ^JW

John T Smith

Community Expert

This is a public forum, other users can't see your account

What do you see for your account at https://account.adobe.com/

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