ayuda

Question

he buscado informacion al respecto y no logro dar con la solucion, espero alguien pueda ayudarme

caduco mi prueba gratis, mi tarjeta no tiene saldo asi que no se pudo hacer el cobro, NO quiero pagarlo y no puedo, quise cancelar el plan pero no se puede, no utilice la aplicacion, sera un adeudo en mi tarjeta? se cobrara cuando vuelva a haber saldo?

John T Smith · Answer

This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or https://helpx.adobe.com/contact/phone.html
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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