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M
monica25251778oxgu
Participant
October 11, 2022
Question

Ayuda

  • October 11, 2022
  • 2 replies
  • 156 views

Mi hijo de 13 años quiso hacer un álbum para su madre entró en prueba de 7 días no sabía y ni toco el programa ahora me encuentro conque estoy pagando 24 euros sin utilizarlo y además no puedo rescindir el contrato hasta que pase 1 año por favor se puede comprobar que mo lo ha utilizado esto es un grito desesperado de un padre en apuros ayudarme y no hagáis que tenga que pagar 108 euros para rescindir el contrato por favor.

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2 replies

John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
October 11, 2022

Why did you give a 13 year old your credit card number?

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    October 11, 2022

    Please go to Adobe Customer Service (Make sure to sign in to your Adobe account first and allow popups and cookies on your browser. You may not be able to see the chat window if using a VPN.):
    https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
    Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

    You may also be able to contact Adobe by phone:
    https://helpx.adobe.com/contact/phone.html

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