ayuda

@Filippo29836570dqvg 

if you're certain you never signed up for an adobe trial and therefore suspect fraudulent use of your credit card, contact your card issuer.  otherwise, contact adobe support per @Rashmi27002770wxve 

Hi there,

Happy to help!

We have checked your account and we see that you do not have any active subscription under the email address associated with the community.

Since, this is a community forum, we are happy to share the link that can help you to connect with the Adobe Customer support via chat.

https://helpx.adobe.com/contact.html?rghtup=autoOpen

If you are not able to get to the chat window, then disable your adblockers, firewall, enable cookies/scripts on your browser. If it still fails then change your browser/machine/network.

Please do not share any personal/confidential information like email ID, bank details, etc here. This is a public forum.

Hope the information was helpful to you. Please let me know if you have any further questions.

Sincerely,

Rashmi Swain