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Participant
March 20, 2025
Question

Ayuda con rembolso

  • March 20, 2025
  • 2 replies
  • 138 views

Buenas tardes, hace un mes tuve una cuánta gratuita de Photoshop pero obviamente la quería cancelar ya que obviamente me jalaba dinero y ya cuando cancele mi suscripción, me jalo más temprano dinero que tenía de mi tarjeta y no lo ocuparía necesito un rembolso.

2 replies

kglad
Community Expert
Community Expert
March 21, 2025

check the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

kglad
Community Expert
Community Expert
March 20, 2025

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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Jeffrey_A_Wright
Community Manager
Community Manager
March 21, 2025

Thanks for posting your question about canceling your membership, and sorry for any confusion. We do not offer free memberships that allow access to our premium features and applications, including the desktop version of Photoshop.

 

I can confirm you completed the cancellation process successfully. As mentioned by Kglad, please see https://adobe.ly/41LEHHx for information about any fees or charges that will be applied. ^JW