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Participant
October 7, 2022
Question

AYUDA! DEVOLUCION DE COBRO

  • October 7, 2022
  • 5 replies
  • 360 views

Hola,

No se se desde cuando se acabo mi suscripcion, pero me siguen cobrando el servicio. Necesito reembolso y deshabilitar la domiciliacion de pago.

This topic has been closed for replies.

5 replies

kglad
Community Expert
Community Expert
November 24, 2022

ie, your subscription doesn't end until you explicitly cancel it.

Peru Bob
Community Expert
Community Expert
November 24, 2022

Unless you cancel your  subscription, it will auto-renew.

John T Smith
Community Expert
Community Expert
November 24, 2022

This space is provided by Adobe, but this is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Help Center https://helpx.adobe.com/support.html is a good place to start
Be sure to remain signed in with your Adobe ID before accessing the link below
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-you MUST make sure that your browser does NOT block ads, scripts, or pop-ups
-you MUST also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or by telephone https://helpx.adobe.com/contact/phone.html
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

JR Boulay
Community Expert
Community Expert
November 24, 2022

[MOVED TO THE ACCOUNT, PAYMENT, & PLAN DISCUSSIONS]

Acrobate du PDF, InDesigner et Photoshopographe
Participant
November 23, 2022

Me pasa lo mismo, no tengo asociados planes y ya van dos meses que me cobran suscripcoón por 20$