ayudaaa:((

Forum|Forum|2 years ago
July 7, 2023
5 replies
328 views

hola yo se que al cancelar un plan anual que se cobra cada mes se te genera un cargo por cancelar, mi pregunta es si cambio de plan se me hace ese cargo?

FAQ

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gupta shivangi

Legend

Hi there,

We appreciate you writing in. Please check this article to know what happens when you change your Creative cloud plan: https://helpx.adobe.com/manage-account/using/change-plan.html

Let us know if it helps.

Regards,

Shivangi

kglad

Community Expert

no. cancelling one plan and starting another (ie, changing), avoids the early cancellation fee on the cancelled plan.

Ann Bens

Community Expert

Moved to Account..... forum.

Peru Bob

Community Expert

Not if you go to Adobe Customer Service and explain that you want to change your plan (Make sure to sign in to your Adobe account first and allow popups and cookies on your browser. You may not be able to see the chat window if using a VPN.):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

Justin Taylor-Hyper Brew

Community Expert

Contact Adobe Support for these sorts of questions: https://helpx.adobe.com/contact.html

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