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ahellonearthproduction
Participant
June 11, 2020
Question

Bad customer service and payment issues

  • June 11, 2020
  • 1 reply
  • 320 views

A quick irritation video on @adobe and the customer service from Abishek and for the payment which has gotten bigger! for seeing it shareable and the bigger video:

[Link removed by moderator. Video shows hard to read chat with Adobe for 20 seconds, followed by a book promotion.]

PS Still waiting! Look at the clocks on instagram.. #adobe #customerservice #badimpression #abishek #statement #😒

 

[Link removed by moderator.]

 

I´m BlackGardenRose, but it keeps wanna post from a business mail instead 

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1 reply

Jeffrey_A_Wright
Community Manager
Jeffrey_A_WrightCommunity Manager
Community Manager
June 12, 2020

BlackGardenRose, I am sorry you are encountering problems managing your payments. It appears you were disconnected while contacting our support team.  Please use the process listed in https://helpx.adobe.com/x-productkb/policy-pricing/customer-support-portal.html to update support case ADB-13588873-W7R5 which is currently open and pending your response.

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