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D
defaultsijkxquw4hxc
Participant
April 20, 2021
Question

Bait and switch pricing

  • April 20, 2021
  • 1 reply
  • 456 views

Was told I would be renewing at $29.99 Canadian, only to be charged 50% more instantly.

 

Full evidence caught on screenshots. Classic bait and switch. Not impressed Adobe. This is illegal.

 

https://imgur.com/a/1UsdHoL

This topic has been closed for replies.

1 reply

kglad
Community Expert
kgladCommunity Expert
Community Expert
April 20, 2021

that's not bait and switch.  that's (what appears to be) an error.

 

possibly you were signing up for a first year subscription, but afterwards it was found this is not a year subscription for you?

 

no matter, cancel if you're unhappy with the charge, how to cancel: https://helpx.adobe.com/manage-account/using/cancel-subscription.html 

D
defaultsijkxquw4hxcAuthor
Participant
April 20, 2021

It clearly states I will be charged $29.99 and then bills me much higher. That's the definition of bait and switch.

kglad
Community Expert
kgladCommunity Expert
Community Expert
April 20, 2021

i disagree, but it doesn't matter what you call it.

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