Skip to main content
Aryo M
Aryo M
Participating Frequently
July 23, 2022
Question

Bank BCA - INDONESIA

  • July 23, 2022
  • 14 replies
  • 24087 views

I am a designer from Indonesia. I used BCA bank account. I also used Adobe. Specifically I used BCA Debit Online Feature which said "accepting international payment" but not Adobe. BCA said Adobe is not a secured merchant platform. I hate jeni*s, jag* bank, I want to have a simple life and simple payment only 1 bank. which is BCA. but BCA just dont want accept Adobe. . Do you have any plan/ official community in Indonesia that might want to propose to BCA to consider that adobe is a secure platform?

#AntiRibetRibetClub


    14 replies

    Show previous replies
    M
    Muhamad Abdul Mubarok
    Participant
    May 21, 2023

    this simple but make me lazy to solved with cc I try another card like Bca and BNI same problem -_- 

      kglad
      Community Expert
      kgladCommunity Expert
      Community Expert
      May 21, 2023

      use an authorized reseller, https://adobedealreg.secure.force.com/PartnerSearch?lang=en

      kglad
      Community Expert
      kgladCommunity Expert
      Community Expert
      February 23, 2023

      contact adobe support to see if they'll accept payment from your bank.  there are 3 ways to contact adobe; chat, phone and twitter:

      chat:
      use a browser that allows popups and cookies
      and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
      in the chat field (lower right), type AGENT
      be patient, it can take quite a while to reach a human.

      phone:
      https://helpx.adobe.com/contact/phone.html

      twitter:
      tweet @AdobeCare

      p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-community/td-p/12919684/redirect_from_archived_page/true

      Aryo M
      Aryo MAuthor
      Participating Frequently
      February 23, 2023

      yes, I already contacted/asking Adobe, adobe seems fine marked as "not a safe product" from my Bank (BCA) Indonesia. meanwhile.. there were millions of Designers in Indonesia need this access I assumed.

      V
      kglad
      Community Expert
      kgladCommunity Expert
      Community Expert
      February 23, 2023

      no one here can change adobe's business practices or decisions.  

       

      if you want to make a suggestion to adobe regarding how they contact their business, you may find something here, 

       

       for applicable apps, you can make (some) suggestions to adobe here, https://helpx.adobe.com/ie/x-productkb/global/how-to-user-voice.html

       

      for others, use https://www.adobe.com/products/wishform.html

      S
      Community Manager
      SuJoshiCommunity Manager
      Community Manager
      February 23, 2023

      moving to Account and Payment queue.

      Aryo M
      Aryo MAuthor
      Participating Frequently
      May 29, 2023

      Went there, nothing can bring to me to any solution where BCA bank (Indonesia) can work together with Adobe

      V
      J
      Jullfiqar
      Participant
      February 23, 2023

      Jadi memang engga bisa ya pak? saya kebetulan baru mau beli pake BCA Mastercard Online debit ngindarin CC tosss dulu!

        Aryo M
        Aryo MAuthor
        Participating Frequently
        February 23, 2023

        yoi pak, tos dulu. Sepengetahuan saya, dari Adobe sebenernya mah open aja. Cuma BCA nya aja yang ga mau. saya sendiri males bayar lompat2 bank, saya juga ga punya kartu kredit kan.. pengennya BCA aja. tapi ya BCA nya ga mau audit adobe, adobe nya juga ga mau ngajuin.. ya kita ditengah2 pak. demikian..

        V
          D
          dagokil
          Participant
          May 29, 2023

          masalahnya udah clear kah?

          Terms & ConditionsAccessibility statement
          Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices