Being charged for cancellation????

Magical_Dazzle, I am sorry you did not find more value in our services. Please see https://adobe.ly/48WLBNx for information on the cancellation process and any fees that are applied. If you have additional questions, then please click on  https://adobe.ly/4ai8AFf to speak with a member of our team who can help you further. Please use a different device to contact us if you are unable to reach anyone. ^JW

when you agree to pay a lower monthly fee for annual commitment, and you break that commitment, you are charged 1/2 the amount remaining on your commitment.

make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

and for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

if you're unable to follow the steps described, check your account (https://account.adobe.com) for a payment problem. all payment problems must be resolved before cancellation is enabled, https://helpx.adobe.com/manage-account/kb/fix-failed-missed-payment.html