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jonathanrichards
Known Participant
October 1, 2025
Question

Being charged twice

  • October 1, 2025
  • 1 reply
  • 324 views

I've just noticed on my bank account that I appear to be being charged twice. There is one transaction a month from 'Adobe' and another from 'Adobe Systems'. 

See attached bank statement.

 

Please can you investigate this issue with some haste?

1 reply

Kanikas
Community Manager
KanikasCommunity Manager
Community Manager
October 1, 2025

Hi jonathanrichards, 

 

We are here to help you. Could you please enter the details of the charge here in the link and idetify what the charge is for: https://adobe.ly/4nTTyc7;

 

Hope this helps! Let us know if you need more help around the unknown charge that you are seeing.  

 

Thanks 
^KS

J
jonathanrichardsAuthor
Known Participant
October 1, 2025

Hi, that link takes me to a 404 page!

 

Also, I don't know what the two charges are for. One is for my Pro apps and Adobe stock - which should be billed monthly. But the second charge in the month is unknown to me and I suspect it's a scam. 

please can you investigate?

Kanikas
Community Manager
KanikasCommunity Manager
Community Manager
October 1, 2025

Please try this: https://adobe.ly/4mKYejQ


^KS

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