Answered

Being charged twice each month

Forum|Forum|6 months ago
January 16, 2026
1 reply
224 views

Being charged twice each month ... please rectify ...

Invoice #'s ...

BL3334681180

BL3307849415

Many thanks ...

RG

Billing

Correct answer longwayfromhome

I think the problem is I have two accounts, but I have no details of the second one. (hard to believe 🤪). Can't see anything on the invoice that give a clue to account name, so ...

kglad

Community Expert

check your account, https://account.adobe.com

what's it show?

eg, any payment problems,?
more than one subscription?
only the plan(s) you want?

longwayfromhomeAuthorCorrect answer

I think the problem is I have two accounts, but I have no details of the second one. (hard to believe 🤪). Can't see anything on the invoice that give a clue to account name, so ...