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L
leonv60978584
Participant
January 22, 2020
Question

Bestehendes Abo auf Studenten-Abo ändern?

  • January 22, 2020
  • 1 reply
  • 18028 views

Hallo zusammen,

 

ich bin nun seit einigen Monaten in meiner Ausbildung und würde gern von meinem Foto-Abo zu dem Abo mit allen Applikationen wechseln. Wenn ich nun bei meinem Konto auf Abo ändern gehe, kann ich zwar auf das Abo mit allen Programmen wechseln, finde aber leider nicht die Studenten-Version. Gibt es da eine Möglichkeit zur Studenten-Version zu wechseln oder muss ich dafür mein derzeitiges Abo erst kündigen?

 

Schonmal vielen Dank für Eure Hilfe!

 

LG

This topic has been closed for replies.

1 reply

John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
January 22, 2020

You will need to contact Adobe to switch without paying an early cancel penalty

Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html

 

Adobe Education... Start here https://creative.adobe.com/join/edu
Education Plan https://creative.adobe.com/plans?plan=edu
-http://www.adobe.com/education.html
-http://www.adobe.com/creativecloud/buy/students.html
-http://www.adobe.com/content/dotcom/en/education/students/how-to-buy-eligibility.html
FAQ https://helpx.adobe.com/x-productkb/policy-pricing/education-faq.html
When you buy an Education subscription, the terms you "click to agree" should be clear about the first/later years
-One Year Intro Price https://community.adobe.com/t5/Get-Started/Student-plan/td-p/10209357
Redemption Code https://creative.adobe.com/educard
ID Proof http://www.adobe.com/store/au_edu/academic_id.html

M
MillyHoerner
Participant
November 10, 2021

Where am I supposed to end up? I'm in a constant loop of ending up in endless self-service tipps and first steps instructions ?! I really can't figure out how to contact Adobe directly.

John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
November 10, 2021

Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or https://helpx.adobe.com/contact/phone.html
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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