Question

Betreff: Kann mein Probe Abo nicht kündigen

Forum|Forum|5 months ago
December 8, 2025
1 reply
184 views

Hallo ich habe übrigens das selbe Problem und zu den Uhrzeiten in dem der Support erreichbar ist, muss man in Deutschland arbeiten gehen!!!!! richtig sauer! und dann einfach geld für ein ganzes Jahres-abo haben wollen. der versprochene dienst konnte mir nicht mal helfen, da after effects die datei nicht im richtigen Dateiformat exportieren kann. ABZOCKE!!!!!!!

Jeffrey_A_Wright

Legend

Paul, I am sorry you are unable to cancel your new subscription. Were you ever able to use the services you signed up for? I don't see any usage of the services under your account.

Please use a different device to reach us at https://adobe.ly/4rBvFsy. ^JW

P

paul_6869Author

I tried to cancel the service on the very first evening, but the same problem has occurred since day one, as described.

Jeffrey_A_Wright

Legend

Thanks, Paul, that must be frustrating. Since there is no usage, it will be no problem for you to receive a refund, but you will need to use a device capable of contacting us at https://adobe.ly/3Kn5K7n. I don't show any support cases, so if you have tried to reach us, you were likely blocked early in the process. If the computer or network is managed by an organization, then your inability to contact us could be by design. ^JW

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