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Kamarea30116912bhra
Participant
May 28, 2023
Question

Billed - received no free trial

  • May 28, 2023
  • 3 replies
  • 185 views

You guys was supposed to give me a free trial but instead you made me pay 54 dollars 

This topic has been closed for replies.

3 replies

Jeffrey_A_Wright
Jeffrey_A_Wright
Legend
May 29, 2023

Kamarea, please see https://support.apple.com/en-us/HT202039 for more information on how to manage your Lightroom Mobile subscription. Sorry for any frustration; please work with Apple for any refunds that should be issued.

kglad
Community Expert
kgladCommunity Expert
Community Expert
May 28, 2023

@Kamarea30116912bhra 

 

the free trial is for 14 days.  if you cancel during the trial, charges are refunded.

 

did you cancel? 

    Ian Lyons
    Community Expert
    Ian LyonsCommunity Expert
    Community Expert
    May 28, 2023

    Post moved from Lightroom Classic to Account, Payment, & Plan forum

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