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January 24, 2026
Answered

Billing

I have been charged for monthly subscription. I have cancelled this within 7 days. Still amount not refunded.

kglad
kgladCorrect answer
Community Expert
January 24, 2026

refunds take up to 14 days if you're eligible.

 

meanwhile check your account to make sure it's what you expect, https://account.adobe.com

1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
January 24, 2026

refunds take up to 14 days if you're eligible.

 

meanwhile check your account to make sure it's what you expect, https://account.adobe.com

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