Billing

Question

I signed up for free trail of adobe Acrobat. After that i tried to cancel, but it didn't work and now im being charged for the product I'm not even using. What to do??

Nancy OShea · Answer

[Moderator moved from Using the Community to Account, Payment & Plan.] Did you read the TERMS you agreed to when you gave Adobe your payment card?  You had 14 days to cancel & request a refund.===============How do I Cancel my Subscription?https://helpx.adobe.com/manage-account/using/cancel-subscription.html===============Subscription & Cancellation Terms:https://www.adobe.com/legal/subscription-terms.htmlCONTACT ADOBE SUPPORT:================Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpenPhone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.